Use Cases

  1. Overview
  2. Use Cases

Professional Services

Law Firms Intake Screening → Qualify cases, check statute of limitations Court Date Reminders → Call clients before appearances Document Collection → List ...

Implementation Priority Matrix

Quick Wins (Implement First) Appointment scheduling Basic FAQ handling Payment reminders Confirmation calls Simple data collection Medium Complexity (Phase 2) ...

ROI Calculation Framework

For each use case, calculate: ROI = (Time Saved × Hourly Rate) + (New Revenue Generated) - (Dialora + Integration Costs) Example: Appointment Scheduling Time Saved: ...

Retail & E-commerce

Local Retail Stores Curbside Pickup Coordination → Order confirmation, arrival notification Product Availability Checks → Inventory lookup, hold items Special Orde ...

Real Estate

Property Management Maintenance Request Triage → Categorize urgency, dispatch vendors Rent Collection Reminders → Payment calls, process over phone Showing Sche ...

Automotive Services

Auto Repair Shops Diagnostic Explanations → Call customers with findings, get repair approval Parts Availability Checks → Real-time inventory, automatic ordering ...

Fitness & Wellness

Gyms & Fitness Studios Class Registration → Book spots in group classes Personal Training Scheduling → Match trainer availability Membership Freeze/Unfreeze &r ...

Education & Training

Tutoring Centers Session Scheduling → Match tutor availability with students Progress Report Calls → Update parents on performance Homework Help Hotline → ...

Food & Hospitality

Restaurants Reservation Management → Book tables, special requests Takeout Order Taking → Voice orders into POS system Catering Consultations → Gather requ ...

Home Services

HVAC Companies Emergency Dispatch → Route urgent calls to on-call technicians via SMS/call Service Scheduling → Book maintenance appointments, optimize route pla ...

Advanced Integration Patterns

Multi-Channel Orchestration Omnichannel Customer Journey → Voice → SMS → Email → App notification Escalation Workflows → AI → Senior AI &rarr ...

Specialized Services

Pet Services Grooming Appointments → Schedule based on breed needs Boarding Reservations → Check availability, special requirements Vet Appointment Reminders &r ...