Restaurants
- Reservation Management → Book tables, special requests
- Takeout Order Taking → Voice orders into POS system
- Catering Consultations → Gather requirements, quote events
- Waitlist Management → Call when table ready
- Dietary Restriction Handling → Note allergies, alert kitchen
- Party Booking → Large group reservations, pre-orders
- Delivery Status Updates → Real-time driver tracking calls
- Loyalty Point Balance → Check/redeem rewards via voice
- Daily Special Notifications → Call VIP customers
- Feedback Collection → Post-dining experience surveys
Hotels & B&Bs
- Room Booking → Check availability, process reservations
- Concierge Services → Restaurant reservations, activity booking
- Wake-up Calls → Automated morning calls
- Room Service Orders → Voice ordering to kitchen
- Lost Item Recovery → Log items, coordinate shipping
- Group Booking Coordination → Wedding blocks, conferences
- Upsell Opportunities → Room upgrades, spa services
- Check-out Surveys → Immediate feedback collection
- Maintenance Requests → Room issues, dispatch housekeeping
- Airport Shuttle Scheduling → Coordinate pickup times